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Healthcare Success Story

Limitless Health & Scanlons Pharmacies

Discover how Limitless Health & Scanlons, a group of pharmacies and online healthcare providers, transformed workforce operations with HR Duo’s all-in-one platform. The business improved rota management, simplified HR compliance, and empowered staff across multiple locations and online services.

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Health Services

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Locations

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HR Platform
Limitless Health & Scanlon Pharmacies

Limitless Health & Scanlons Pharmacies

To support its expansion and uphold its ethos of care, privacy, and respect, Limitless Health turned to HR Duo’s unified HRMS and workforce management software.

Founded with a mission to provide excellence in pharmaceutical healthcare, Limitless Health and Scanlons Pharmacies have become leaders in delivering affordable, high-quality care across Ireland. With multiple pharmacy locations and an online doctor service, the group employs multiple skilled healthcare professionals.

Limitless Health combines community care with innovation, using robotic dispensing, online consultations, and digital prescription services to improve patient outcomes. But with growth came new workforce challenges. Managing complex shift patterns, ensuring compliance with healthcare regulations, and supporting employees across both in-person and digital services required a smarter way of working.

Overview

Company Limitless Health & Scanlons Pharmacies
Location Ireland
Industry Pharmacy & Healthcare Services
Explore this case study if:
  • You manage multiple pharmacies or healthcare sites.
  • You want to simplify rota scheduling, payroll reporting, and time-tracking.
  • You need HR software to ensure compliance with healthcare regulations.
  • You’re looking for tools to support recruitment, onboarding, and employee engagement in healthcare.

What Was Needed

Healthcare and pharmacy operations come with unique HR challenges

Limitless Health needed to: 

  • Centralise HR Operations: Unify HR data, employee records, and contracts across multiple pharmacies and the online doctor service.

  • Simplify Shift Scheduling: Create accurate rotas for pharmacists, pharmacy technicians, and support staff while balancing late-night, weekend, and seasonal demand.

  • Ensure HR Compliance: Meet strict employment law requirements and healthcare-specific regulations, including GDPR and record-keeping obligations.

  • Improve Time-Tracking & Attendance: Automate clock-ins and attendance tracking to improve payroll accuracy and reduce errors.

  • Streamline Payroll Reporting: Link rota and attendance data directly into payroll, saving time and ensuring staff are paid accurately.

  • Support Recruitment & Onboarding: Efficiently hire and onboard pharmacists, technicians, and support staff with digital contracts and HR templates.

  • Enhance Performance Management: Track goals, run regular reviews, and support staff development across pharmacy and online services.

  • Strengthen Employee Engagement: Give staff easy access to rotas, policies, and HR tools through a mobile app.

Where We Came In

HR Duo provided a comprehensive HRMS and workforce management software solution tailored for healthcare and pharmacy operations.

With digital rotas, compliance support, document management, payroll integration, and mobile self-service, Limitless Health gained the visibility and efficiency needed to support its growing workforce.

With HR Duo, Limitless Health achieved:

  • Smart Rotas and Shift Scheduling: Managers create rotas in minutes across multiple pharmacies, ensuring fair scheduling and compliance with working hours.

  • Automated Time-Tracking & Attendance: Pharmacists and support staff clock in via mobile from home and the office or through site devices, reducing payroll disputes and errors.

  • Integrated Payroll Reporting: Rota and attendance data flow seamlessly into payroll, improving accuracy and cutting admin time.

  • HR Compliance Management: Digital policies, contracts, and audit-ready records ensured compliance with Irish healthcare regulations.

  • Recruitment & Onboarding: Applicant tracking and digital onboarding simplified the hiring of pharmacists and support staff.

  • Performance Management Tools: Regular reviews and performance tracking supported staff development and retention.

  • Mobile Self-Service: Employees accessed schedules, policies, and leave requests via the HR Duo mobile app

Our Services

Limitless Health benefited from many of our platform features and modules, including:

Workforce Management

Workforce Management

Digital rotas, time-tracking, and attendance tools across multiple pharmacies.
support

Applicant Tracking System

Applicant tracking and digital onboarding for fast, paperless hiring.
relations

Employee Engagement

Mobile app access for rotas, policies, and HR communication.
payroll

Payroll and Staff Cost Control

Accurate payroll data integrated with time and attendance.
documentation

HR Compliance Support

Ready-to-use HR templates, contracts, and policies aligned with employment law.

"HR Duo has transformed how we manage our pharmacies and online services. From rota scheduling and HR compliance to recruitment and payroll processing, everything is in one place. It’s given us more time to focus on patients while ensuring our teams feel supported and engaged."

Daire Scanlon
Managing Director, Limitless Health &Scanlons Pharmacies

The Real Value

By moving to HR Duo’s unified HRMS and workforce management software, Limitless Health & Scanlons Pharmacies reduced admin, improved compliance, and gained more control over its complex workforce.
  • realtime Increased Efficiency & Productivity Automated time-tracking, rotas, and payroll processes reduced admin workloads.
  • compliance Enhanced Compliance & Reduced Risk Digital HR policies, contracts, and compliance records ensured legal compliance.
  • Data Cost and Time Savings Accurate workforce data reduced payroll errors and saved management hours.

Frequently Asked Questions

What is HRMS software for pharmacies and healthcare providers?

An HRMS (Human Resource Management System) is a digital platform that combines HR, compliance, and workforce management processes in one place.

For pharmacies and healthcare providers, HR Duo offers features such as shift scheduling, time and attendance tracking, payroll reporting, and compliance management, making it easier to manage pharmacists, pharmacy technicians, and healthcare staff across multiple sites.

How does HR Duo help pharmacies stay compliant with employment law?

Pharmacies and healthcare providers must comply with strict employment law, GDPR requirements, and healthcare regulations.

HR Duo supports HR compliance with digital contracts, HR policy templates, audit-ready records, and automated alerts for training renewals and right-to-work checks. This reduces risk and ensures that pharmacies remain fully compliant while focusing on patient care.

Can HR Duo manage shift scheduling in pharmacies with late-night or weekend hours?

Yes. HR Duo includes advanced rota and shift scheduling tools designed for healthcare environments that run beyond traditional hours.

Pharmacies can create rotas in minutes, fill last-minute shift gaps, and ensure coverage during late-night, weekend, and seasonal peaks.

Staff are instantly notified of updates via the HR Duo mobile app, reducing missed shifts and confusion.

How does HR Duo improve payroll reporting for healthcare providers?

Payroll accuracy is critical in pharmacies and healthcare.

HR Duo integrates time-tracking and rota data directly into payroll reports, eliminating manual timesheets and reducing errors. This ensures that pharmacists, healthcare assistants, and support staff are paid accurately, while finance teams have real-time visibility of staffing costs.

 

Is HR Duo suitable for multi-site pharmacy groups?

Absolutely. HR Duo is designed for organisations operating across multiple locations, such as pharmacy chains and healthcare groups.

Managers gain real-time workforce visibility across all sites, while employees access consistent rotas, policies, and HR information in one central HR platform.

Can HR Duo support recruitment and onboarding for pharmacies?

Yes. HR Duo includes an applicant tracking system (ATS) and digital onboarding tools to help pharmacies hire and train staff quickly.

From issuing digital contracts to tracking compliance documentation, HR Duo ensures new pharmacists and healthcare workers are ready to contribute from day one.

How does HR Duo improve employee engagement in pharmacies and healthcare?

 Employee engagement is vital for retention in healthcare.

HR Duo’s mobile self-service app allows staff to check rotas, request leave, and access HR policies anytime. This transparency reduces admin queries, improves communication, and helps healthcare teams feel more supported and connected.

Why should pharmacies and healthcare providers choose HR Duo over other HR software?

Unlike generic HR systems, HR Duo is a unified workforce management software and HRMS designed for compliance-heavy, multi-location environments like pharmacies and healthcare providers.

It combines HR compliance, scheduling, payroll reporting, recruitment, and performance management in one easy-to-use platform, reducing admin and ensuring safe, compliant, and efficient workforce operations.

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