Retail Workforce Management Software
We Handle Your Workforce – You Handle the Shoppers
From the checkout to the stockroom, managing retail teams can be demanding. Our all-in-one platform empowers retail businesses to streamline operations, reduce staffing costs, and deliver exceptional customer experiences by ensuring your workforce is always at its best.
Smarter shift scheduling for your teams on and off the shop floor
Create, adjust, and optimise shift patterns in minutes with HR Duo’s digital scheduling tools. Efficient scheduling is critical for retail, where customer traffic and staffing needs fluctuate daily. Our platform ensures seamless rostering that aligns staffing with peak demand, reducing overstaffing and last-minute changes.
Create demand-driven schedules that match peak shopping hours
Enable managers to adjust rotas in real-time with drag-and-drop simplicity
Allow employees to swap shifts effortlessly via the mobile app
Get alerts for potential overtime or under-scheduled hours
Track staffing costs against budgets automatically
Real-time time and attendance tracking
Ensure accuracy and accountability with real-time tools for monitoring employee attendance. Easily track hours worked across multiple locations and reduce payroll errors caused by manual data entry.
Monitor attendance with mobile app or geofence-enabled clock-ins
Automate time tracking to simplify payroll processing
Ensure compliance with working hours legislation
Flag missed shifts, late arrivals, and absences instantly
Sync time data across multiple store locations seamlessly
Transform how you manage your team
Recruitment and onboarding designed for retail
Finding and onboarding talent quickly is vital in the fast-paced retail world. Our built-in applicant tracking system and enhanced onboarding tools help you bring new hires into the fold seamlessly.
Post job listings and track applicants from one central hub
Automate interview scheduling and candidate communication
Maintain an up-to-date talent pool for seasonal hiring needs
Send and track onboarding documents digitally
Streamline training schedules and certifications
Compliance and employee documentation made easy
Navigating compliance in retail is no small feat. Our platform ensures your business remains audit-ready, with tools to centralise and manage employee records, contracts and legal documentation.
Store and organise contracts, permits, and certifications securely
Get automated reminders for expiring documentation or training needs
Ensure GDPR compliance with robust data encryption
Easily manage health and safety records for all locations
Provide instant access to necessary files during inspections
Enhanced employee engagement and wellbing
Retail thrives on motivated, productive, and happy employees. Our tools enhance engagement while supporting employee well-being to create a productive and satisfied workforce.
Provide easy access to shift details and HR updates via self-service
Promote transparency with feedback tools and performance reviews
Support staff wellbeing with Employee Assistance Programmes
Recognise and reward achievements with customisable programs
Equip managers with tools to understand and improve team satisfaction
Automate the humdrum
Automate essential HR processes to make your operations smarter, faster, and more efficient. With HR Duo, retail businesses can enhance productivity, reduce administrative burdens, and deliver seamless customer experiences by empowering their workforce with the right tools.
10hrs
saved weekly by automating processes
89%
reduction in payroll inaccurarices
4x
faster policy and contract management
Everything you need to manage your workforce
We offer game-changing plans tailored to your specific requirements.
Workforce Management
A core solution to manage your frontline teams, enhance operations, and reduce labour costs.
What's included:
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Time-Tracking
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Digital Rotas
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Shift Scheduling
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Absence Management
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Leave and Holiday
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Payroll Reporting
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Employee Profiles
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Analytics and Reports
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Project Tracking
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Mobile App
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Employee Self-Service
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Geofence Clock-In
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Subcontractor Management
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Skills Matrix
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Task Manager
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Document Storage
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Equipment Tracking
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Permission Groups
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Benefit Recording
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Instant Messaging
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Organisation Charts
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Knowledge Centre
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Platform Support
MoreLess
HR Assist
A one-of-a-kind offering that simplifies your people processes and automates up to 80% of your HR tasks.
What's included:
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Connected Forms
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Model HR Letters
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HR Policy Templates
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Integrated Emails
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Digital Contracts
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Secure E-Signature
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Employee Relations Assistance
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Employee Assistance Programme
EmployPath
Manage your entire employment lifecycle with the tools to help you recruit, engage, and nurture your people.
What's included:
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Applicant Tracking System
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Enhanced Onboarding
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Performance Management
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360 Reviews
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One-to-ones
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Improvement Plans
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Goal & Objective Tracking
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Analytics and Reports
Thinking of combining our plans?
Unlock top-notch workforce automation
Ready to talk?
Join thousands of managers across the UK and Ireland automating over 80% of their day-to-day operational tasks, with our unique combination of smart workforce management software and world-class HR technology.
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This is a free, no-obligation demo where our expert team will guide you around the HR Duo platform and help you decide if we're the right fit for you and your workforce.
Request a free demo of HR:Duo
Frequently Asked Questions
Here's a round-up of some of the questions we've been asked by business owners, operations managers and HR professionals looking to make the move to a unified Workforce Management platform like HR Duo.
What is HR Duo, and how can it benefit retail businesses?
HR Duo is an all-in-one workforce management and HR automation platform designed to simplify and streamline operations for retail businesses.
It helps retailers manage shift scheduling, time tracking, payroll reporting, and employee performance, all while ensuring compliance with labour laws and employment regulations.
By reducing administrative workloads, HR Duo allows retail managers to focus on enhancing customer experience and driving sales.
Can HR Duo handle variable shift patterns in retail stores?
Yes, HR Duo is built to handle the complexities of variable shift patterns commonly found in retail.
Using our intuitive drag-and-drop shift scheduler, you can create, adjust, and distribute schedules quickly.
Employees are notified instantly via the mobile app, ensuring clear communication and reducing no-shows.
How does HR Duo help with time and attendance tracking for retail employees?
HR Duo provides advanced time-tracking tools, including geofence-enabled clock-ins and mobile check-ins. This ensures accurate records of employee hours, prevents time theft, and simplifies payroll processing.
Managers can access real-time attendance data across multiple store locations from a single dashboard.
What compliance features does HR Duo offer for retail businesses?
HR Duo ensures compliance with employment regulations by automating the tracking of right-to-work documentation, training certifications, and working time directives.
Additionally, it securely stores HR policies and contracts, keeping your business audit-ready at all times. Using our HR Assist features, retailers also have access to a library of templates, examples and best-practice guides.
Can HR Duo help with managing part-time and seasonal retail staff?
Absolutely. HR Duo’s flexible tools are perfect for managing part-time and seasonal staff.
You can easily onboard new hires, assign shifts, track hours, and ensure compliance with labour laws.
Our built-in and automated workflows also streamline contract generation and onboarding processes.
How does HR Duo integrate with payroll systems?
HR Duo consolidates workforce data, such as hours worked, overtime, and leave, into unified payroll reports.
These reports can be seamlessly exported to your existing payroll system, ensuring accuracy and reducing the risk of errors.
Does HR Duo support employee self-service for retail staff?
Yes, HR Duo includes a mobile self-service feature that allows employees to view schedules, request time off, and access HR documents directly from their devices.
This empowers employees and gives them more accountability while reducing administrative burdens for managers.
Can HR Duo help with employee performance management in retail?
HR Duo offers tools for tracking employee performance, setting goals, and providing 360-degree feedback.
This helps retail managers identify top performers, address skill gaps, and keep teams motivated.
What analytics does HR Duo provide for retail workforce management?
HR Duo delivers real-time analytics on key metrics such as attendance, performance, staffing costs, and scheduling efficiency. The platform provides over 50 standard reports and the ability to create custom reports based on what data you want to consolidate.
Retail managers can use these insights to optimise staffing levels, reduce costs, and enhance store performance.
How does HR Duo assist with recruitment and onboarding in retail?
Our recruitment and onboarding tools, delivered through our EmployPath package, simplify hiring by enabling job postings, application tracking, and automated interview scheduling. What would typically involve retails juggling multiple subscriptions, logins and systems - is now found in one location with HR Duo.
New hires can complete onboarding paperwork digitally, ensuring they are ready to start quickly and efficiently.
Can HR Duo help with managing multiple retail locations?
Yes, HR Duo is designed for multi-location management.
From a centralised dashboard, you can oversee scheduling, attendance, and compliance for all your retail stores. This ensures consistency across locations while giving managers visibility into their teams.
Why is HR Duo a better choice than traditional workforce management software for retail?
Unlike single-point solutions, HR Duo combines workforce management and HR tools into a unified platform.
It eliminates the need for multiple systems, streamlining operations and improving efficiency. With its automation features, real-time data, and compliance safeguards, HR Duo is tailored to address the unique challenges of the retail industry.