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Workforce Management and HR Software Comparison

The Best Alternative to Citation HR

Looking for a workforce management and HR solution that does more? HR Duo offers an all-in-one platform, combining shift scheduling, time tracking, payroll reporting, and HR tools—without the need for multiple subscriptions.

In this comparison, we’ll break down the key differences between HR Duo and Citation, showing why HR Duo is the smarter choice for businesses that need seamless operations, HR compliance support, and complete workforce oversight.
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HR Duo

That's us!

0 /month

Citation (Atlas)

Other Provider

8 /month

HR Duo

Citation (Atlas)

Workforce Management

Time-Tracking
Digital Rotas
Shift Scheduling
Absence Management
Leave and Holiday
Payroll Reporting
Employee Profiles
Analytics and Reports
Project Tracking
Mobile App
Employee Self-Service
Geofence Clock-In
Subcontractor Management
Skills Matrix
Task Manager
Document Storage
Equipment Tracking
Permission Groups
Benefit Recording
Instant Messaging
Organisation Charts
Knowledge Centre
Platform Support

HR Management Software

Connected Forms
Model HR Letters
HR Policy Templates
Integrated Emails
Digital Contracts
Secure E-Signature
Employee Relations Assistance
Employee Assistance Programme
Applicant Tracking System
Enhanced Onboarding
Performance Management
360 Reviews
One-to-ones
Improvement Plans
Goal & Objective Tracking
HR Data Reporting
Document Management
Team Engagement

Disclaimer: We’ve done our best to provide up-to-date and accurate information, as of March 2025, to help you compare your options. HR Duo provides this information to offer general insights and it shouldn’t be taken as professional advice. Some of the competitor data comes from competitor sites with the information they provide as well as platforms like Capterra and G2, and while we trust these sources, we haven’t independently verified every detail. We recommend doing your own research and seeking expert advice before making any big decisions.

Work
Workforce Management
Optimise your daily operations with advanced time-tracking, flexible shift scheduling, and accurate payroll reporting.
HR Assist
HR Assist
Automate routine HR tasks and ensure complete compliance with a human-backed digital assistant to support your team.
Employ Path
EmployPath
Manage every stage of the employment lifecycle with all the tools you need to recruit, engage and nurture your workforce.

Everything you need to manage your workforce

We offer game-changing plans tailored to your specific requirements.

Workforce Management

A core solution to manage your frontline teams, enhance operations, and reduce labour costs. 


What's included:

  • Time-Tracking
  • Digital Rotas
  • Shift Scheduling
  • Absence Management
  • Leave and Holiday
  • Payroll Reporting
  • Employee Profiles
  • Analytics and Reports
  • Project Tracking
  • Mobile App
  • Employee Self-Service
  • Geofence Clock-In
  • Subcontractor Management
  • Skills Matrix
  • Task Manager
  • Document Storage
  • Equipment Tracking
  • Permission Groups
  • Benefit Recording
  • Instant Messaging
  • Organisation Charts
  • Knowledge Centre
  • Platform Support
  • MoreLess

HR Assist

A one-of-a-kind offering that simplifies your people processes and automates up to 80% of your HR tasks.


What's included:

  • Connected Forms
  • Model HR Letters
  • HR Policy Templates
  • Integrated Emails
  • Digital Contracts
  • Secure E-Signature
  • Employee Relations Assistance
  • Employee Assistance Programme

EmployPath

Manage your entire employment lifecycle with the tools to help you recruit, engage, and nurture your people.


What's included:

  • Applicant Tracking System
  • Enhanced Onboarding
  • Performance Management
  • 360 Reviews
  • One-to-ones
  • Improvement Plans
  • Goal & Objective Tracking
  • Analytics and Reports

Thinking of combining our plans? 
Unlock top-notch workforce automation

 

Frequently Asked Questions

What are the key differences between HR Duo and Citation?
1. Operational Control

HR Duo supports complex workforce operations:
  • Shift planning

  • Geofence time-tracking

  • Subcontractor and equipment tracking

Citation is limited to HR documentation and training, with no workforce tools.
 
2. Performance and Engagement Tools

HR Duo has built-in:
  • 360 reviews

  • One-to-ones

  • Goals and improvement plans

Citation does not support structured performance management.
 
3. Recruitment and Onboarding

HR Duo includes an ATS with automated workflows and onboarding steps.  Citation only provides document templates — no recruitment or structured onboarding tools.
 
4. Mobile and Self-Service Access

HR Duo offers a feature-rich mobile app:
  • Clock in/out

  • View rotas

  • Manage tasks

Citation’s mobile experience is basic and focuses on document access only.
 
5. Automation and Task Management

HR Duo automates HR actions across the employee lifecycle.
Citation lacks:
  • Task assignment

  • Action tracking

  • Workflow automation

This leads to more manual admin for HR teams using Atlas.
Is HR Duo better for managing shift-based or mobile teams?

Yes. HR Duo is purpose-built for businesses with mobile and shift-based workforces.

It includes:

  • Shift scheduling and digital rotas to plan coverage across sites

  • Mobile app with geofence-enabled time tracking so employees can clock in/out on location

  • Instant messaging for direct team communication

Citation (Atlas) lacks these core features. It focuses on HR documentation rather than daily workforce management, making it less suitable for industries like construction, manufacturing, retail, or logistics.

Does Citation support performance reviews and goal setting?

No, not in a structured way. Citation provides a place to log appraisal outcomes, but it doesn’t support ongoing performance management.

HR Duo includes:

  • 360-degree feedback

  • One-to-one meeting logs

  • Performance improvement plans

  • Goal and objective tracking with progress metrics

This helps you build a consistent performance culture — not just compliance tick-boxes.

Can Citation be used to manage subcontractors?

No. Citation doesn’t include tools for managing subcontractors.

HR Duo supports subcontractor management, with:

  • Individual profiles for external workers

  • Task assignment and project links

  • Compliance documentation and tracking

If your business relies on external labour, HR Duo provides the structure and visibility Citation can’t.

What kind of onboarding tools do HR Duo and Citation offer?

Citation offers:

  • Document distribution

  • Form templates (e.g. starter forms, handbooks)

HR Duo goes further with:

  • Enhanced onboarding workflows

  • Automated task checklists

  • Digital contract creation and e-signature

  • Custom onboarding journeys by role or department

This saves time and ensures every new hire gets a consistent, well-documented onboarding experience.

Does HR Duo include legal and employee relations support like Citation?
Yes. HR Duo’s HR Assist plan includes:
  • Model HR letters and templates

  • Secure digital contracts

  • Integrated email and document sharing

  • Employee relations advice from HR experts

Citation offers phone-based advice, but HR Duo brings these features directly into the platform — with automated workflows and audit trails, making it easier to stay compliant and efficient.
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