Hospitality workforce management, built around service

Hospitality runs on well-organised teams and flexible scheduling. Our smart shift scheduling tools empower managers to create, adjust, and optimise schedules effortlessly, ensuring your business runs smoothly no matter how busy things get.

• Real-time shift updates and mobile access: Keep staff aligned with instant notifications and enable shift swaps on the go to avoid scheduling conflicts.
• Plan ahead for seasonal demand: Build rotas that match peak periods and special events without overstaffing or exceeding budget constraints.
• Ensure labour law compliance with analytics: Stay compliant with working time regulations checked automatically whilst using data-driven insights to optimise scheduling and reduce costs.

Eliminate the friction of tracking staff hours across multiple locations. HR Duo provides real-time visibility to manage staffing costs accurately, boost accountability, and simplify payroll processing.

• Simplify clock-ins with real-time tracking: Mobile staff access enables instant clock-ins from anywhere on-site whilst you monitor attendance across all locations.
• Ensure accurate payroll and reduce admin: Precise hour tracking eliminates manual timesheets and payroll errors, with automated timesheet generation saving back-office workload.
• Address issues early and drive profitability: Spot patterns like lateness or absenteeism proactively whilst using data-driven insights to optimise staffing and scheduling efficiency.

Compliance in hospitality requires managing health and safety regulations, right-to-work checks, and training requirements. HR Duo keeps your records secure, accessible, and audit-ready.

• Track training and skills with licence reminders: Maintain compliance standards across your workforce with automated renewal alerts to prevent gaps before they occur.
• Store employee records securely: Centralised documentation with role-based access and audit trails.
• Generate audit reports and monitor working hours: Export audit-ready documentation on demand and stay within working time regulations automatically.

Recruitment in hospitality moves fast, and first impressions matter. HR Duo streamlines hiring, automates onboarding, and gets new team members productive from day one.

• Centralise job listings and track candidates: Manage recruitment in one platform and see prospects through every stage of the pipeline.
• Automate applicant communication and generate offers: Keep candidates engaged throughout hiring and close roles faster with compliant one-click contracts.
• Digitise onboarding workflows: Automate forms, policies, and training whilst delivering a welcoming experience to boost engagement and retention from day one.

Happy, engaged employees deliver better service. HR Duo's self-service tools put control in your team's hands, improving communication and reducing your administrative workload.

• Swap shifts and request leave instantly: Staff manage their own schedules through the app with automatic holiday and time-off approvals.
• Access schedules and HR documents anytime: Enable employees to find what they need without asking and receive real-time automated schedule updates. 
• Streamline routine HR tasks: Automate onboarding, reduce back-office workload, and create better transparency and collaboration across your workforce.