• PLATFORM
  • HR Intelligence
  • AI ASSISTANT

Built-in HR intelligence that knows your organisation.

Duo AI is the intelligence layer built into HR Duo that knows your organisation. It connects your workforce data, policies, and employment processes to deliver instant answers, compliant documents, and better decisions.

AI Assistant - duo-ai-chat with AI

HR queries sitting in an inbox. Managers making decisions without the right guidance. HR teams answering the same questions every week. There is a better way.

AI Assistant - recommended actions

Organisational Intelligence

Intelligence that knows your organisation and understands HR.

Duo AI combines your organisation's workforce data, policies, and employment processes with HR Duo's built-in employment guidance, compliant templates, and best-practice workflows to deliver accurate, contextual support for every user.

  • Connects employee data, policies, guidance, and employment processes.
  • Uses HR Duo's expert employment guidance and compliant HR templates.
  • Supports managers with proven HR workflows and recommended next steps.
  • Secure, permission-based access to live company information.
  • Built into HR Duo, with no generic internet searches or additional software.
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HR Question & Answer

Ask any HR question. Get a clear, reliable answer.

Managers and HR teams face questions every day that require quick, accurate answers. Duo AI provides instant guidance using your employee data, company policies, HR guidance, and employment law, helping users resolve issues confidently without waiting for HR or relying on generic AI tools.

  • Real-time answers powered by employee data, HR guidance, and company policies
  • Responses aligned with local employment law
  • References relevant company policies and documents automatically
  • Available 24/7 from desktop and mobile
  • Escalates situations where HR involvement is recommended
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Intelligent Document Generation

Generate compliant HR documents in seconds.

Create professional HR documents using approved templates, employment guidance, and live employee information already stored within HR Duo. From contracts and letters to job descriptions and communications, every draft is ready to review, edit, and send.

  • Draft HR letters from a brief description of the situation
  • Create contracts, policy updates, and job descriptions.
  • Edit, save, email, or send for e-signature directly from HR Duo.
  • Produce consistent, compliant documentation using approved templates.
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Process Guidance

Step-by-step guidance through any HR process.

Whether managing disciplinary action, grievances, absence, or performance, Duo AI helps managers follow the correct process with confidence. Connected guidance, recommended actions, and relevant documentation reduce compliance risk and costly errors while creating consistency across your organisation.

  • Step-by-step guidance through HR processes.
  • Guided workflows for disciplinary, grievance, absence, and employee relations.
  • Checklist showing completed actions and recommended next steps.
  • Warnings when important steps are missed.
  • Direct links to letters, policies, contracts, and forms throughout the process.

See it for yourself

See it working for your operation.

Free, no-obligation demo. See how HR Duo's AI Assistant works for your team.