.svg)
Handle employee relations cases properly, every time
Grievances, disciplinaries, and performance concerns all need to be managed carefully and consistently. HR Duo gives HR teams the tools, templates, and records to do that without the risk of getting it wrong.
Case Management
A structured process for every ER case
Whether it is a grievance, a disciplinary, or a welfare concern, HR Duo gives each case its own workspace. Timeline, notes, documents, and outcomes all stored together and accessible only to the right people.
- Case creation for grievances, disciplinaries, and informal concerns
- Step-by-step process guidance built into each case type
- Notes, meeting records, and outcomes logged chronologically
- Supporting documents attached directly to the case
- Case status tracking from open to resolved
- Role-based access so cases stay confidential
Templates and Letters
The right letter, generated in seconds
Every stage of an ER process requires written communication. HR Duo includes pre-built templates for invitation letters, outcome letters, and appeal notices. Populate with employee details and send directly from the platform.
- Template library covering the full disciplinary and grievance process
- Auto-populated with employee name, case details, and dates
- Secure e-signature for formal correspondence
- Letters stored against the case record automatically
- Customisable to match your own HR policies and tone
Records and Audit Trail
A complete record if things ever go further
Employment tribunals require documented evidence. HR Duo keeps an uneditable, timestamped log of every action taken in a case so your records hold up to scrutiny.
- Full audit trail of every action, note, and document in the case
- Exportable case summaries for legal or tribunal use
- GDPR-compliant data handling and retention
- Integration with employee profile for full employment context